Privacy Policy

Who we are

Effective date: 1 January 2026
Applies to: www.woofteeshop.com (“Site”), our online store, and related services.

1. Who we are

  • Legal entity name: 404notfound.world (woofteeshop.com/meowteeshop.com)
  • Registered address: Lipovec 308, 67915 Lipovec, Czech Republic
  • Country of establishment: Czech Republic
  • Contact email for privacy matters: info@woofteeshop.com
  • Phone: None
  • Data Protection Officer: None (privacy matters handled by the contact above)

2. Scope & audience

We sell worldwide to individuals aged 18 and over. We do not knowingly collect data from children under 18. If you believe a minor has provided personal data, please contact us and we’ll delete it.

3. What data we collect

We collect only what’s needed to run the store and fulfill orders:

  • Account & profile: name, email, password (hashed), optional phone.
  • Orders & delivery: billing/shipping address, phone (if provided), order notes, items purchased.
  • Payments: handled by Stripe and PayPal. We do not receive or store full card numbers; we may receive payment confirmations, tokens, last 4 digits, and fraud‑screen results.
  • Support & communications: messages you send us (email or contact forms).
  • Reviews & user‑generated content: product ratings, comments.
  • Technical data: IP address, device/browser type, anonymized or aggregated usage metrics (including standard WooCommerce Analytics).
  • Cookies: essential store cookies (cart, checkout, session). Non‑essential/marketing cookies are not used unless you later opt in.

4. Why we use your data (lawful bases)

  • Contract: to process and deliver your orders, manage your account, handle returns/support.
  • Legal obligation: to meet accounting/tax requirements and respond to lawful requests.
  • Legitimate interests: to secure our services, prevent fraud, and understand site performance (limited analytics).
  • Consent: for optional marketing emails (only if you opt in) and any non‑essential cookies (if added in future).

5. Payments & providers

We use trusted processors to handle payments and certain operational tasks:

  • Payment gateways: Stripe, PayPal.
  • Store platform: WooCommerce (including standard WooCommerce Analytics).
  • Carriers & logistics: we work with third‑party shipping carriers selected per destination (e.g., national postal services and international carriers).
  • Security tools & hosting: standard hosting and server‑side protections; industry‑standard HTTPS encryption.

These providers act as data processors or independent controllers depending on their role. They only receive the data necessary to provide their services.

6. International transfers

Some providers may process data outside the EU/EEA (e.g., the US/UK). When they do, we rely on appropriate safeguards such as EU Standard Contractual Clauses, adequacy decisions, and supplementary technical/organizational measures.

7. Cookies & tracking

  • Essential cookies (always on): cart, checkout, session, and preferences needed for the store to function.
  • Analytics: limited, privacy‑respecting store metrics (standard WooCommerce Analytics).
  • Marketing/ads cookies: none at this time.
    If we introduce non‑essential cookies later, we’ll display a cookie banner and request your consent before using them.

8. Marketing communications

We send marketing emails only if you opt in (e.g., newsletter signup or a checkbox at checkout).

  • Opt‑out: every marketing email includes an unsubscribe link.
  • Transactional emails: order confirmations, shipping updates, and service notices may be sent regardless of marketing consent.

9. Data retention

  • Order & accounting records: 10 years (required under Czech law and accounting standards).
  • Customer accounts: active accounts retained; if inactive, we may delete after 24 months of inactivity.
  • Support communications: up to 24 months.
  • Analytics/technical logs: typically 12–24 months, depending on system needs.
    When retention periods end, we delete or anonymize data unless a longer period is required by law or needed to resolve disputes.

10. Your rights (EEA/UK and similar jurisdictions)

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase (right to be forgotten)
  • Restrict processing
  • Object to processing (including legitimate interests)
  • Portability (receive your data in a structured, machine‑readable format)
  • Withdraw consent at any time (where consent is the basis)

To exercise any right, email info@woofteeshop.com.
You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ) or your local authority.

11. Security

We use reasonable technical and organizational measures to protect your data, including:

  • Encryption (HTTPS) in transit
  • Access controls and least‑privilege practices
  • Secure passwords and hashed credentials
  • Regular updates and backups
    No system is 100% secure, but we work to keep risks low and respond promptly to incidents.

12. Sharing your data

We share data only with:

  • Service providers that help us run the store (payments, hosting, shipping).
  • Authorities when required by law (e.g., tax authorities, courts).
  • Business transfers (e.g., sale/merger)—your data would be transferred under the same privacy protections.

We do not sell personal data.

13. Children’s data

Our services are intended for individuals 16+. We don’t knowingly collect data from children under 16. If we learn that a minor has provided data, we’ll delete it.

14. Changes to this policy

We may update this policy when our services or laws change. We’ll post updates on this page, and for material changes that affect your rights, we may also notify you by email or a site notice.

15. Contact

For questions or to exercise your rights, contact:
Email: info@woofteeshop.com
Address: Lipovec 308, 67915 Lipovec, Czech Republic